Frequently Asked Questions
Don't see your question? Contact us.
We currently offer Free Worldwide Shipping via Registered Mail. Delivery time will depend on you location and weight of your order. Parcels to the U.S., U.K. and France tend to arrive faster.
We have 3 main payment gateways: Credit Card (Conekta), PayPal and Coinbase Commerce.
You can choose to pay via credit card for a faster and seamless checkout, use PayPal for more flexibility or Coinbase Commerce if you like to pay with cryptocurrencies. Remember that you can pay with a credit card though PayPal without an account.
No returns or refunds accepted once your order has shipped. We provide detailed pictures of the products + sizing charts so you are 100% confident of your purchase. It is the customer's responsibility to be aware of what they are buying.
Additionally, PHOSIS® does not assume responsibility for packages lost in transit.
- In case you receive the wrong product or a damaged/defective item, feel free to send us an email with photos and a detailed description of the problem. If it turns out to be the case, you will be refunded.
- If you want to cancel your order for any reason, contact us before your order ships and we will refund you. Please include the order ID on your message so we can easily identify your case.
Yes! Below is the sizing chart in inches for our T-Shirts. Clik on "More info" if you want to see the charts for other products or in centimeters.
*A bit of shrinkage is expected
Absolutely, our store is powered by Shopify, the leading e-commerce platform worldwide. Our webpage has SSL encryption which esures that absolutely no one can intercept your information. You can verify this by looking for the green lock at the top of your web browser.
You may have noticed that our designs sometimes include words in Braille, Chinese or Spanish, we also use a lot of random terminology and symbols. None of these words or images are associated with any kind of hate speech or offensive meaning. Our designs are done with the sole purpose of being aesthetically pleasing.
This brand is based in Puebla, Mexico.